by José Luis Pérez | Nov 14, 2018 | Recordia News
What is CRM? The simplest way to begin explaining CRM is that it´s an abbreviation of “Customer Relationship Management”. A software solution that brings together a multitude of capabilities. It can store all your prospective clients, make calls,...
by José Luis Pérez | Oct 17, 2018 | Recordia News
15.10.2018. MADRID – Cloud Worldwide Services (CWS) is proud to announce the certification of Recordia solution on the Broadsoft platform. Broadsoft, which was recently acquired by communications behemoth Cisco, has become the industry´s standard for UC cloud based...
by José Luis Pérez | Sep 19, 2018 | Recordia News
17.09.2018. Dubai – After joining the digital revolution in the largest B2B expo trade show in Latin America, America Digital, Cloud Worldwide Services made new advances towards laying the groundwork for international expansion, this time in the Middle East. In...
by José Luis Pérez | Sep 13, 2018 | Recordia News
Cloud computing trends Companies are no longer looking at the Cloud as just a tool; nowadays, the focus has shifted towards discovering the right way to use this technology to accomplish business goals. As we enter the first quarter of the year, it is important to...
by José Luis Pérez | Sep 13, 2018 | Recordia News
06.09.2018. Santiago, Chile. – During the first week of September, Cloud Worldwide Services attended America Digital, the largest B2B expo trade show in Latin America, and a strategical meeting point between global and local tech providers across multiple...
by José Luis Pérez | Sep 10, 2018 | Recordia News
Call Center Tips for Beginners Get to know our call recording solution for call centers. Let’s be honest: working as a Customer Service representative can be a real challenge, especially if you are just starting your first job in this area. But what can you do...
