After all these years, faxing still remains one of the most secure and reliable technologies for exchanging important documents between businesses. However, as infrastructures are moving to the cloud, and traditional fax systems have become too inefficient and...
Call centers have a bad reputation and it is time to change that image. Many customers prefer to deal with a person but dread the moment they need to call a customer service agent. Why is this? The long wait times, being bounced from agent to agent, having to call...
Madrid 28.05.2019- CWS took part in the Digital Enterprise Show (DES) last week in IFEMA, Madrid. The event takes place in madrid every year and is the perfect platform for anyone interested in taking their business Digital. The event attracts the worlds top tech...
Why does your SMB needs Cloud Computing? If you are a small business and you hear the term cloud computing, you might think it is just for corporations. But, actually, it's ideal for SMBs and can actually keep you competative with said corporations. Why? By using...
Amazon organizes a series of events for AWS summits throughout the year in various global locations. They are designed to bring together those interested in Cloud Computing to collaborate and learn more about Amazon web services. At the beginning of may, we...
It is 2019, we are living in the fourth industrial evolution only this time it is called digital disruption. With new technologies like AI, Blockchain, AR and VR, doing business has never been as intelligent, easy or as integrated, but there is one piece of “old” tech...
Customer service expectations are at an all-time high and customer loyalty is in decline due to competition, bad customer service and the ease of switching providers. With this trend, it is vital that you look at all departments in your company to see where you can be...
Madrid, Spain and Rotterdam, the Netherlands, April 12, 2019. Cloud Worldwide Services, a leading provider of cloud-based telecommunication technology, announced that KPN API Store has selected CWS’s eComFax solution to add into its strategic communication services’...
Software as a Service (SaaS) is a software distribution model in which an external provider hosts applications and makes them available to customers through the internet. SaaS is one of the three main categories of cloud computing, together with infrastructure as a...
09.04.2019 Madrid- eComFax by CWS is now available in Microsoft® Azure and Microsoft® AppSource marketplaces. You can find eComFax in the Azure or AppSource Marketplace by searching “eComFax” or “internet fax”, “advanced messaging” and similar keywords or by clicking...