If you work for a financial services company who is legally required to record calls and interactions for compliance purposes, now there is a new reality driven by the latest regulations and the quarantine situation due to the COVID- 19 health crisis. Learn more about...
HIPAA was enacted in 1996 and requires health care providers and organizations (also known as Covered Entities), as well as business associates, to develop and follow procedures to protect the confidentiality and security of protected health information when it is...
Recordia, our leading cloud-based call and interaction recording solution, is being offered free for the first month to support companies in these uncertain times due to the COVID-19 health crisis. Recordia is a cloud-based solution and can be implemented and...
Madrid, Spain and Munich, Germany, March 19, 2020 Cloud Worldwide Services (CWS) today announced the availability of both Recordia and eComFax in the Ingram Micro Cloud Marketplace in Germany. The availability of these SaaS solutions on the Ingram Micro Cloud...
Recent events have caused many challenges and stress for businesses all around the globe. Many companies have had to implement remote working policies. This has led to them needing technology that enables employees to continue working as normal as possible from home....
We are in the midst of a global health crisis, with widespread states of alarm due to the expansion of Coronavirus (COVID-19). Today more employees than ever are working from home, and it is expected that the number of companies sending employees to work from home...
Although public opinion is divided on the actions and consequences of Coronavirus, one thing is clear: caution is important to avoid an increased number of cases. The only effective way at this time to prevent the spread of this new coronavirus is to increase personal...
Although for most people the fax machine may sound like an obsolete technology, the reality is that fax use is growing in popularity. The fax machine is a symbol of the past that is being replaced by virtual fax solutions like eComfax. Companies have centralized...
Microsoft teams has grown exponentially since its 2017 release, boasting over 20 million daily users. Many companies are moving to Microsoft Teams as part of their digital transformation strategy in order to improve collaboration between teams and departments, to...
Cincinnati, Ohio, USA and Madrid, Spain, January 28, 2020 Cloud Worldwide Services, a leading provider of cloud services and technology, announced that Cincinnati Bell has selected Cloud Worldwide Services’ eComFax solution to be part of the Cincinnati Bell Business...