What is CRM? The simplest way to begin explaining CRM is that it´s an abbreviation of “Customer Relationship Management”. A
15.10.2018. MADRID – Cloud Worldwide Services (CWS) is proud to announce the certification of Recordia solution on the Broadsoft platform.
86% of office workers in the United Kingdom say that they are more likely to be scolded for forgetting to
17.09.2018. Dubai – After joining the digital revolution in the largest B2B expo trade show in Latin America, America Digital,
Cloud computing trends Companies are no longer looking at the Cloud as just a tool; nowadays, the focus has shifted
06.09.2018. Santiago, Chile. – During the first week of September, Cloud Worldwide Services attended America Digital, the largest B2B expo
Call Center Tips for Beginners Get to know our call recording solution for call centers. Let’s be honest: working as
Just about two months after the European Union implemented the General Data Protection Regulation in May 2018, companies are being
Must-have Contact Center Technologies Providing an outstanding customer service is the ultimate goal of all contact centers, but this cannot
If you are a company looking to reap all the benefits of having a cloud-based system for call recording, you